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Client Satisfaction Survey

Name:

Email:

Service/Project Country:

1. Did the service provided meet your expectation

Below Expectation Above Expectation

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2

3

4

5

2. Are we responsive to your queries and updates?

Not Responsive Very Responsive

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2

3

4

5

3. Would you recommend MTS as a company to your peers?

Will not recommend Highly recommend

1

2

3

4

5

4. Will you rely on our products and services for any other requirements you may have in the future?

Not Definitely Most Definitely

1

2

3

4

5

5. Did you encounter issue(s) during the service that is/are not resolved?

Yes

No

If Yes, please elaborate on the issue

6. Any other feedback/ recommendations? (skip if none)